Backyard Cinema fans – we hope you are all keeping safe, and trying to deal with the current situation as best you can.
The health and safety of our customers and staff is of paramount importance to us, so with that Capital Studios will remain closed until further notice, inline with current government advice.
If you had tickets for a show at Capital Studios after the 18th March (The Winter Night Garden or Paradise City), These purchases should have now been refunded to you. If not please email [email protected] with your booking reference and we will look into this as quickly as possible.
Romeo+Juliet shows at the Union Chapel in May 2020 will be rescheduled to August 2020. This will allow us to safely successfully deliver the sell-out event so many of you are looking forward to attending.
You will have now been reissued with revised tickets for August, and these will be in the inbox of the email address used to make the original booking. Your booking reference remains the same, and you’ll be able to use this to access your revised tickets using this link: https://romeoandjuliet.seetickets.com/customerservice
If you wish to discuss your Romeo and Juliet booking please email us at – [email protected] quoting your booking reference, and our amazing Customer Services team will get back to you by email.
Please bear in mind that we will be receiving a high volume of emails during this time, so our response time might be longer than usual.
As a business, and as people, we are all trying to make the best decisions we can with the information that we have, and we thank you for your support and understanding, and we hope that you will extend the same to members of your community that are in need, as well as taking the necessary precautions to protect yourselves and those close to you.
From all of us at Backyard, looking forward to seeing you back at the cinema.
The Backyard Cinema Team