L.A. Nights FAQs
Where can I get tickets?
All tickets need to be pre-purchased online at our website – the one you’re on now! Simply select the theme you’re interested in, choose your film and what ticket option is best for you.
Your e-ticket will be emailed to you within 24 hours of your purchase. Keep this safe and bring it with you.
NB: All tickets must be exchanged at our Box Office on arrival.
I still haven’t received my tickets!
Not to worry! If you can’t find your tickets please contact our ticket provider directly:
0871 220 0260
Or if you have your booking reference number to hand please insert it into www.seetickets.com/customerservice where you can download your tickets directly to any device.
Where is the cinema located?
Our LA Nights cinema can be found at Camden Roundhouse, Chalk Farm Road, Camden Town, London, NW1 8EH
What are the closest public transport links?
The Roundhouse is only 200 metres from Chalk Farm tube station, which is served by the Northern Line.
Additionally, Camden Town is 800 metres from the Roundhouse which is also served by the Northern Line.
Many buses run to and from Chalk Farm Road including the 24, 27, 31, 46, 168 and 393. Buses to and from Camden include 24, 27, 29, 31, 134, 135, 168, 214, 253, 274 and C2.
What time does the cinema open?
Your ticket will contain the specific information for your show. You can find your ticket by searching for ‘Print At Home Order’ in your email inbox.
DOORS OPEN 90 MINUTES BEFORE THE ADVERTISED FILM TIME
RECOMMENDED ARRIVAL TIME 60 MINUTES BEFORE THE ADVERTISED FILM TIME
LAST ENTRY IS 30 MINUTES BEFORE THE ADVERTISED FILM TIME
Please note that seating is unallocated within your chosen section, and our ushers will show you to the best seats available when you arrive. The earlier you arrive, the more choice of seats you will have! Once you have entered the cinema you may come and go as you like.
What do I do when I get to the Roundhouse?
When you arrive at the Roundhouse, please enter the main box office and exchange your tickets at our box office. Once you have received your Backyard Cinema passes, make your way upstairs (near the small cash machine) and prepare to enter LA Nights.
What happens if it rains?
No need to worry, the event is sheltered from the great British weather.
What is the seating like?
Everyone will be seated on our trademark giant bean bags! If you have any special requirements please make us aware in advance so that we can ensure you have the best experience possible.
Is the seating allocated?
Whilst you are guaranteed to be sat in your chosen section – Stalls, Premium or Loungers – seating is unallocated within this. You will be shown to your seats by a member of staff upon arrival, and these will then be reserved for you for the rest of your experience so you can come and go as you like. Trust us, we have checked each seat and they all have a great view. Any groups over 8 or groups who have booked separately should get in touch via email beforehand to ensure they are able to sit together – firstname.lastname@example.org.
What’s the difference between stalls, premium and lounger seating?
Loungers are the best seats in the house, guaranteeing you a seat on the front rows of the cinema. As there are a limited number, you’re guaranteed great seats no matter when you arrive. You will also have a lovely cosy blanket to snuggle up under (even LA can get cold sometimes!).
Premium seats are located throughout the centre of the cinema.
Stalls occupy the remainder of the cinema.
How do I redeem my pre-purchased food or drink?
There will be a Backyard Cinema Box office at the entrance – exchange your e-ticket here including your food and drink ticket. You will then be given tokens in exchange for the prepaid refreshment tickets you may have purchased. The tokens can be exchanged at the bar inside the cinema. *Please note that you may only redeem this token for your chosen item.
Can I bring my kids to this event?
Sure, we love kids. You will need to check the rating of the film and they will require a ticket. Obviously, they won’t be allowed to drink alcohol and our bar staff will be checking ID all night. We love seeing kids watching old classics like The Goonies, or Back to the Future for the first time.
Is there disabled access?
Absolutely, the Roundhouse is fully accessible including blue badge parking. Please find the full details here https://www.roundhouse.org.uk/your-visit/venue-accessibility/. Parking spaces are offered on a first come first served basis due to the limited number, so please get in touch online to reserve your space or 0300 6789 222, option 3.
We’d recommend you get in touch beforehand via email so we can discuss your access requirements with you and arrange reserved seating so things run as smoothly as possible on the day.
Additionally we offer carers tickets free of charge. Please email us on email@example.com with a copy of your CEA card/PIP letter so we can organise this for you.
Can I bring my own food and drink?
Afraid not, although you will be delighted to know we have a range of traditional cinema snacks on offer as well as a fully licensed bar selling beer, wine, cocktails and soft drinks.
Does the bar stay open during the film? I get thirsty…
I feel ya buddy, the bar will be open throughout the screening.
I need to get home at some point, when will it all be finished by?
The longest films we have scheduled finish no later than 11pm. This will of course vary dependant on what you have elected to see! Please check the run time of your film if you are concerned about getting a particular train home.
Is there a dress code?
While dressing up as a character from the film is always welcomed, there is no enforced dress code.
Can I smoke?
There is an allocated smoking area outside of the cinema. If you want to smoke you can pop outside – just make sure you keep hold of your ticket so you can come and go as you like.
Can I get a refund or swap my date?
Unfortunately we are unable to offer refunds or exchanges on ticket purchases. You can however give your ticket to a friend or family member to attend if you can no longer make it.
The name on the ticket will not need to be changed as long as the attendee has a physical or digital copy.
Any other questions? Please contact firstname.lastname@example.org